Privacy Policy for Digital-3A Ltd.

Last Updated: September 2026

1. Introduction

Digital-3A Ltd. ("we", "us", "our") is a registered company in England and Wales (Company No. 15963868) with registered office at 143 Ilkley Road, Otley, West Yorkshire, LS21 3LP. We are registered as a Data Controller with the UK Information Commissioner’s Office (ICO) under registration reference ZB949947.

2. Information We Collect

We may collect and process the following data about you:

• Information you give us: This is information about you that you give us by filling in forms on our website, corresponding with us by phone, email, or otherwise. It includes information you provide when you inquire about our services. This may include your name, email address, phone number, job title, and company name.

• Information we collect automatically: When you visit our website, we may automatically collect the following information:

• Technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, and operating system.

• Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through, and from our site (including date and time), and pages you viewed or searched for.

• Information from other sources: We may receive information about you if you use any of the other websites we operate or the other services we provide.

3. How We Use Your Information

We use the information we hold about you in the following ways:

• To provide our services: To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and services that you request from us.

• To communicate with you: To respond to your inquiries and provide you with information about other services we offer that are similar to those that you have already enquired about.

• For marketing purposes: To provide you with information about our services we feel may interest you. We will only contact you by electronic means (e-mail) with information about services similar to those which were the subject of a previous inquiry. We will not share your data with third parties for marketing purposes without your explicit consent.

• To improve our website: To ensure that content from our site is presented in the most effective manner for you and for your computer.

4. Legal Basis for Processing

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. We will normally collect personal information from you only:

• Where we need the personal information to perform a contract with you.

• Where the processing is in our legitimate interests and not overridden by your rights.

• Where we have your consent to do so.

5. Data Processors & Service Providers

We do not sell or rent your personal data. To provide our IT consultancy, compliance, and web services, we share data with trusted third-party service providers who act as Data Processors under strict data protection agreements complying with UK GDPR:

• Squarespace: Website hosting, content management, and basic site analytics.

• Google Ireland / Google LLC: Corporate email, cloud storage, and business productivity software (Google Workspace).

• Microsoft Teams: Virtual client meetings, video conferencing, and communication.

• Xero: Financial accounting, invoicing, and billing records.

• Bitwarden Web Vault: End-to-end encrypted credential and access management.

• Gamma & Canva: Presentation generation, design workflows, and collateral creation.

6. Your Data Protection Rights (Under UK GDPR)

You have the following rights regarding your personal data:

• The right to be informed: You have the right to be provided with clear, transparent, and easily understandable information about how we use your information and your rights.

• The right of access: You have the right to obtain access to your information.

• The right to rectification: You are entitled to have your information corrected if it is inaccurate or incomplete.

• The right to erasure: This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there is no compelling reason for us to keep using it.

• The right to restrict processing: You have rights to ‘block’ or suppress further use of your information.

• The right to data portability: You have the right to obtain and reuse your personal data for your own purposes across different services.

• The right to object: You have the right to object to certain types of processing, including processing for direct marketing.

To exercise any of these rights, please contact us using the details in the "Contact Us" section below.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. However, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

8. Cookies

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

9. Changes to Our Privacy Policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes.

10. Contact Us

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to:

Email: policy@digital-3a.co.uk

Address: 143 Ilkley Road, Otley, West Yorkshire, United Kingdom, LS21 3LP

If you are not satisfied with our response to any complaint or believe our processing of your information does not comply with data protection law, you can make a complaint to the Information Commissioner’s Office (ICO).